All eCitizen Services
Complete list of government services we process through eCitizen
Good Conduct Certificate
Police Clearance Certificate application through eCitizen. Required for employment and travel.
Requirements: National ID, Passport photo (digital), KRA PIN
Request ServicePassport Application
New passport application or renewal through the eCitizen immigration portal.
Requirements: National ID, Birth certificate, Passport photo, Recommender details
Request ServiceBusiness Name Registration
Register your business name or company through the eCitizen business portal.
Requirements: ID copies, Passport photos, 3 name options, KRA PIN
Request ServiceDriving License Renewal
Renew your driving license through the NTSA TIMS portal on eCitizen.
Requirements: National ID, Current driving license, KRA PIN
Request ServiceMarriage Certificate
Apply for marriage certificate or search existing records through eCitizen.
Requirements: IDs of both parties, Marriage date, Place of marriage
Request ServiceLand Search
Conduct official land searches through the Ministry of Lands portal on eCitizen.
Requirements: Title deed number, Plot number, Owner details
Request ServiceeCitizen Account Setup
Create and verify your eCitizen account. First step for all government online services.
Requirements: National ID, Email, Phone number
Request ServiceBirth Certificate Application
Apply for birth certificate or request a copy through the civil registration portal.
Requirements: Parent IDs, Birth details, Hospital notification
Request ServiceeCitizen Portals & Links
Direct links to official eCitizen service portals
eCitizen Portal
Main eCitizen portal — access all government services
Visit PortalDCI (Good Conduct)
Police Clearance Certificate application portal
Visit PortalImmigration (Passport)
Passport application and renewal portal
Visit PortalBusiness Registration
Business and company registration portal
Visit PortalOur eCitizen Services
Select a service below to request assistance via WhatsApp
Good Conduct Certificate
Application for Police Clearance Certificate through eCitizen....
Requirements: National ID, Passport photo (digital), KRA PIN
See More InformationRelated Government Services
Other services you may need alongside eCitizen
Passport Application
New passport application assistance including form filling and document submission....
Requirements: National ID, Birth certificate, Passport photo, Recommender details
See More Information
Driving License Renewal
Renew your driving license through NTSA TIMS portal....
Requirements: National ID, Current driving license, KRA PIN
See More Information
Business Name Registration
Register your business name through eCitizen. we will help you with high proffesionalism...
Requirements: ID copies of owners, Business name options, Passport photos, kra pin
See More InformationFrequently Asked Questions
eCitizen is the Kenyan government's official digital platform for accessing public services. It allows citizens to apply for documents like Good Conduct certificates, passports, business permits, driving licenses, marriage certificates, land searches, and more — all from one online portal.
Yes, an eCitizen account is required for most government services. We can help you create and verify your account as part of our services. The account setup itself is free.
With our assistance, the application is submitted immediately through eCitizen. Processing by the Directorate of Criminal Investigations (DCI) typically takes 1-2 weeks for the digital certificate to be ready for download.
Government fees are separate from our service fees. Examples: Good Conduct Certificate Ksh 1,050, Passport Ksh 4,550-7,550, Business Registration from Ksh 950, Driving License renewal Ksh 650-3,050. We discuss all costs upfront on WhatsApp.
Yes! We guide you through the payment process. eCitizen accepts M-Pesa, Airtel Money, debit/credit cards, and bank transfers. We ensure your payment is processed correctly.
Common issues include forgotten passwords, account verification problems, and payment failures. We troubleshoot all these — just contact us on WhatsApp and we'll resolve them quickly.
Need Help with eCitizen?
Skip the confusion — let us handle your government applications through eCitizen. Fast, reliable, WhatsApp-assisted.
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